Our Commitment to Quality

At Hailey Ads, we take pride in providing high-quality kids’ tables, chairs, and related products designed to be safe, durable, and functional for your little ones. We stand by the craftsmanship of our products and offer warranties to ensure your complete satisfaction.

Warranty Coverage

All eligible products purchased from Hailey Ads come with a limited warranty that covers manufacturing defects in materials and workmanship under normal residential use.
This warranty does not cover:

  • Damage caused by misuse, abuse, or accidents
  • Modifications or alterations made to the product
  • Normal wear and tear, including scratches, fading, or stains
  • Damage from improper assembly, cleaning, or maintenance
  • Damage caused by environmental conditions (e.g., humidity, sunlight)

Warranty Period

  • Furniture Items (Kids’ Tables & Chairs): 12 months from the date of delivery
  • Accessories & Other Items: 6 months from the date of delivery

The warranty period begins on the date the product is delivered to you.

How to Make a Warranty Claim

If you believe your product has a defect covered by our warranty:

  1. Contact us at support@haileyads.shop or call +1 513 226 1325.
  2. Provide your order number, proof of purchase, and a detailed description of the defect.
  3. Include clear photographs or videos showing the issue.

Our support team will review your claim and respond within 5–7 business days with the next steps.

Resolution Options

If your claim is approved, we may offer one of the following solutions at our discretion:

  • Repair of the defective product
  • Replacement of the defective part or item
  • Store credit or refund (in rare cases where repair or replacement is not possible)

Limitations & Exclusions

This warranty is limited to the original purchaser and is non-transferable. It applies only to products purchased directly from Hailey Ads and shipped within the United States.
Hailey Ads is not responsible for any incidental or consequential damages arising from the use or inability to use the product.

Contact Us

For warranty inquiries, please reach out:
Address: 218 Coul St, Mansfield, OH 44902, USA
Email: support@haileyads.shop
Telephone: +1 513 226 1325