At Hailey Ads, we aim to deliver your orders quickly, safely, and efficiently. This Shipping & Delivery Policy explains our delivery process, timeframes, costs, and other important details regarding the shipment of your purchase.

1. Shipping Locations

We currently ship to addresses within the United States. At this time, we do not offer international shipping.

2. Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Estimated Delivery Time

  • Standard Shipping: 5–10 business days
  • Expedited Shipping: 2–4 business days (available for an additional fee)
    Please note: Delivery times may vary due to weather conditions, holidays, carrier delays, or high seasonal demand.

4. Shipping Costs

  • Shipping fees will be calculated at checkout based on your delivery location and selected shipping method.
  • Free standard shipping may be available on promotional offers or minimum order amounts (if applicable).

5. Order Tracking

Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to track your package.

6. Delivery Issues

If your order does not arrive within the estimated delivery timeframe, please contact us at:
📧 Email: support@haileyads.shop
📞 Phone: +1 513 226 1325

7. Incorrect or Incomplete Address

It is the customer’s responsibility to provide accurate shipping information. Hailey Ads will not be held responsible for delays or losses caused by incorrect or incomplete addresses.

8. Damaged or Lost Packages

  • If your order arrives damaged, please notify us within 48 hours of receipt with photographs for verification.
  • If a package is lost in transit, we will work with the carrier to investigate and resolve the issue.

9. Multiple Shipments

If your order includes multiple items, they may be shipped separately depending on availability and warehouse location.

10. Contact Information

Hailey Ads
📍 Address: 218 Coul St, Mansfield, OH 44902, USA
📧 Email: support@haileyads.shop
📞 Telephone: +1 513 226 1325